Job Description:

Location: South Ogden, UT

Title: Client Relations Manager

Pay: Starts at $16.00 per hour (Increases available after probationary period)

Talon Loans is a company focused on providing elite customer service to its clients! In a relationship based industry, we strive for perfection to make each transaction as seamless & stress less as possible for everyone involved. If you can bring the needed skill set to help us grow our service to even higher heights, please send us your resume. We would absolutely love to meet you!

The Client Relations Manager is directly responsible for overseeing communication with current, future & past clients. Your main focus will be taking current clients by the hand and guiding them from start to finish in obtaining a mortgage loan. You will ensure their experience is seamless and stress less for one of the biggest investments of their lives. You will communicate with other parties associated with the transaction, manage various clerical tasks of the company, and ensure that everyone who works with us wants to come back again and again with their mortgage needs.

Key Responsibilities:

  • Your main focus will be taking current clients by the hand and guiding them from start to finish in obtaining a mortgage loan.
  • You must be great at talking with people in a professional, simple and patient manner via all forms of communication.
  • You will follow tasks associated with each loan process and need to follow those tasks in order to meet loan deadlines.
  • You will help in marketing efforts to past, present and future clients.
  • You will handle document collection & filing from clients, banks we associate with and marketing material produced.
  • You will help to refine, build and better our processes.

Requirements:

  • Demonstrate ability to work within Microsoft Word, Microsoft Excel, Gmail and the ability to learn software and systems easily and quickly
  • Experience in using a CRM.
  • Demonstrated professional communication skills via calling, texting, and e-mail and social media.
  • Experience with posting and marketing on Facebook & Instagram.

We are hiring immediately. South Ogden location only.

Please send resume and cover letter to Zach Watson (zach@talonloans.com).